Customer Testimonials

We had a positive experience with Lamb's from start to finish replacing our entire 17+ year old HVAC system (heat pump and indoor air handler). The first person that came to give the estimate was on time (and gave an actual time instead of a 4 hour window). He provided many viable options for us to choose. The workers that came out to perform the installation were all polite and efficient (no standing around smoking or shooting the breeze). They all wore booties to protect my floor and keep it clean. The office person was very nice when I called to obtain a certificate I needed for a rebate. I will not hesitate to call Lamb's for any future service. Read Less

I had them install a new Heat pump and all the works last year. The motherboard seemed to have been faulty and it started shooting me error codes. I called them up and someone had stopped by within 3 hours. This has been the hottest week of the year and the sun had been out for hours. The young man was very professional and serviced the unit and thought it was just a frozen coil. It went back to running and he went on his way. I woke up the next day to 200+ notifications on the system and I called them back up. They were at my house within the hour, and spent around 3 hours getting/installing parts. They replaced the motherboard and the blower motor that the motherboard had messed up. Very professional, and managed to take care of me on some of the hottest days of the year and get it fixed ultimately very quickly. I really recommend Lambs. Read Less

I am a landlord in Louisville. I have used many subcontractors over the years. Lamb's is far and away the best. I have used them to install furnaces + a/c condensing units, as well as repairs and service...they have been able to diagnose and repair when other HVAC contractors said to replace or couldn't trace down the problem. They are honest and competitively priced. For me as a landlord, the communication every step of the way is extremely important and valued. I receive notification of appointment settings, when a tech is on the way, during or after appointment to explain the service needed or completed. I usually will not recommend subs to close friends or family because if something goes wrong they come to me of course, but wouldn't and haven't hesitated to do with Lamb's. Read Less